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 #  PRIVACY STATEMENT (EU)

# **PRIVACY STATEMENT (EU)**

*This privacy statement was last updated on August 30, 2025 and applies to citizens of the European Economic Area.*

In this privacy statement, we explain what we do with the data we obtain about you via http://www.maxspect.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

 · We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
 · we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
 · we first request your explicit consent to process your personal data in cases requiring your consent;
 · we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
 · We respect your right to access your personal data or have it corrected or deleted, at your request.

 If you have any questions, or would like to know exactly what data we keep of you, please contact us.

1\. Purpose, data and retention period

1.1 We use your data for the following purpose

Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Location
 · Criminal or legal data
 · Telephone number
 · Other:
 Product and/or services ownership, data, usage and patterns

The basis on which we may process these data is:

Consent obtained

Retention period

We determine the retention period according to fixed objective criteria: Until the product and/or services are no longer supported by the company.

1.2 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Location
 · Telephone number
 · Other:
 Product and/or services usage and ownership information

The basis on which we may process these data is:

Consent obtained

Retention period

We determine the retention period according to fixed objective criteria: Until the product and/or services are no longer supported by the company.

1.3 We use your data for the following purpose:

Newsletters

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Username, passwords and other account specific data
 · IP Address
 · Location
 · Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We determine the retention period according to fixed objective criteria: Until requested by the data subject

1.4 We use your data for the following purpose:

To be able to comply with legal obligations

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Birth date
 · Username, passwords and other account specific data
 · IP Address
 · Location
 · Visitor behavior
 · Photos
 · Social media accounts
 · Telephone number

The basis on which we may process these data is:

Legal obligation

Retention period

We retain this data until the service is terminated.

1.5 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Username, passwords and other account specific data
 · Location
 · Telephone number
 · Other:
 Product and/or services usage and ownership information

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.6 We use your data for the following purpose:

To be able to offer personalized products and services

For this purpose we use the following data:

· Name, Address and City
 · Email address
 · Username, passwords and other account specific data
 · Location
 · Telephone number
 · Other:
 Product and/or services ownership and usage information

The basis on which we may process these data is:

Consent obtained

Retention period

We determine the retention period according to fixed objective criteria: Until the product and/or services are no longer provided by the company.

2\. Sharing with other parties

We only share this data with processors and with the third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors

 Name: YouTube
 Country: USA
 Purpose: Markting and Communications

 Name: Facebook
 Country: USA
 Purpose: Marketing and Communications

 Name: Twitter
 Country: USA
 Purpose: Marketing and Communications

 Name: Instagram
 Country: USA
 Purpose: Marketing and Communications

 Name: Google
 Country: USA
 Purpose: Web hosting, email, marketing, communications

3\. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are reviewed from time to time.

4\. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. However, we recommend you read the privacy statements of these websites prior to making use of these websites.

5\. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. Moreover, we will actively inform you wherever possible.

6\. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

 · You have the right to know why your personal data is needed, what will happen to it, as well as how long it will be retained for.
 · Right of access: You have the right to access your personal data that is known to us.
 · Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
 · If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
 · Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
 · Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

 Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7\. Data Access Statement (Compliant with EU Data Act)

Applicable Products:Products controlled by the Syna-G Cloud cloud-based system

As the manufacturer, we comply with the EU Data Act (Regulation (EU) 2023/2854) to ensure that you (the user) can access data generated by product usage free of charge, easily, and securely. This includes functional status, setting parameters, and operation logs. Data is provided in machine-readable formats such as JSON or CSV, including metadata. The expected daily data volume is 10-50KB, stored on cloud servers and overwritten after 7 days.

\- Access Method: Submit a request via email to obtain data from the past 7 days within 72 hours.

\- Real-Time Capability:Supports instant logging during operation, but not continuous real-time.

\- Third-Party Sharing: You may request sharing with third parties (e.g., service providers), and we will protect trade secrets (requiring a confidentiality agreement).

\- Our Usage: Only used for maintenance with your consent; we will not develop competing products.

\- Identity and Contact: Company Name: Guangzhou Maiguang Electronic Science Technology Co., Ltd.; Address: Room 402, 404, 406, 408, Building 3, No. 539 Shibei Industrial Road, Huijiang Village, Dashishi Street, Panyu District, Guangzhou City, Guangdong Province, China; Email: 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。.

\- Contract and Termination: Service is valid as long as the account is active and can be terminated at any time.

\- Complaints: If there are issues, complain to the data coordinator in your member state. For details, see the privacy policy. If personal data is involved, GDPR compliance applies.

8\. Contact details

Guangzhou Maiguang Electronic Science Technology Co., Ltd.
 Rooms 402, 404, 406, 408, Building 3, No. 539 Shibei Industrial Road, Huijiang Village, Dashistreet, Panyu District, Guangzhou City, Guangdong Province, China
 Website: http://www.maxspect.com
 Email: 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。
 Phone number:+86-20-85823949

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####  产品

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- [ 装饰件 ](https://maxspect.com/index.php?option=com_content&view=category&id=227&lang=zh-CN)

####  固件更新

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- [ 产品说明书 ](https://maxspect.com/index.php?Itemid=1349)
- [ Syna-G移动应用（ICV6） ](https://maxspect.com/index.php?option=com_content&view=article&id=923&Itemid=1422)
- [ Syna-G Cloud 移动应用 ](https://maxspect.com/cn/%E4%BA%A7%E5%93%81%E8%AF%B4%E6%98%8E%E4%B9%A6/146-maxspect-site/927-mjl-165-%E7%A7%BB%E5%8A%A8%E5%BA%94%E7%94%A8app.html)

####  新闻信息&专利信息

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#####  Cookie Policy :

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- [ EU ](https://maxspect.com/index.php?option=com_content&view=article&id=512&catid=203)

#####  Privacy Statement :

- [ 简 ](https://maxspect.com/index.php?option=com_content&view=article&id=520&catid=203)
- [ UK ](https://maxspect.com/index.php?option=com_content&view=article&id=519&catid=203)
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